Updates to Collaborate ULTRA

Updates to Collaborate ULTRA
Professor speaks into the webcam in a live online class.

Gallery view

Collaborate Ultra has introduced a new way of viewing participants – the Gallery view.

Gallery view allows moderators to see up to 25 participants at a time or to zoom in on fewer videos. Moderators can also scroll through as many as 250 active cameras using arrows on the side of the screen.

Moderators are also able to start a private chat, promote an attendee, mute their microphone, or remove them from a session directly through their video display.

Gallery view is now available for all participants if enabled through session settings and permissions.

VIdeo illustrating gallery view and zoom controls

Other displays

The other two viewing options are Speaker and Tile view. These highlight the active speaker and display up to four cameras.

Speaker view

Tile view


Teaching while resolving technical problems can be challenging, which is why Blackboard has introduced a new Support Chatbot that can help troubleshoot audio, video and connection problems.

The Chatbot appears on most error pages when students and staff are unable to access Collaborate, but it can also be found in the settings menu during live sessions.

Support Chatbot available in session settings

@Someone in chat

The text chat area now allows you to use the @ symbol to message someone directly, making it easier to follow the conversation and reply to comments and questions.

Use the @ symbol to address someone directly

Whiteboard editing tools

Blackboard has also made two crucial changes to the whiteboard tools.

  1. The tools are now easier to see against the dark background.
  2. The ‘clear-whiteboard’ eraser which clears the entire whiteboard has been replaced with a much less ambiguous trashcan icon that performs the same action.
Higher contrast makes whiteboard tools stand out

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